Friday, August 31, 2018

Dealing with a Tech Support Popup Scam



I had a tech support popup on my laptop recently. It was a written warning disguised to be from Microsoft along with a voice message.

Tech Support Scam Popup


As a reminder, follow the below steps if you experience this:


  • use CTRL ALT DELETE to bring up the task manager
  • close the browser by highlighting the browser in task manager and clicking end task
  • empty the browser cache
  • run a virus scan and any other spyware or malware programs available to you


This is the first instance of this popup since I discontinued using Yahoo mail. I used Facebook a lot that day and clicked on several articles of interest. That's the suspected source this time.